You can quickly determine the legitimacy of a gambling platform by asking the right questions. We will provide you with these now.
#1 Is the Casino Licensed and Regulated?
Safety is paramount in gambling. A casino’s reliability depends on whether it is licensed or regulated. You can also ask about the platform’s owners when asking this question. It will be risky to play on platforms without a license from a regulatory body.
Also, casinos that do not reveal their ownership and licensing information are suspicious. Even if you inquire about these details and the help team provides an answer, think twice whether you can trust it.
#2 What Payment Methods Are Available?
You can not get by when gambling online without suitable banking options. So, you need to know upfront what methods are available to players in your jurisdiction. Some platforms will not provide these details until you register on their website. There are some happy exceptions though. In bCasino, for instance, you can find a full list of the payment methods they accept. These include
- Mastercard and VISA
- Paysafecard
- Jeton
- Neosurf
- Neteller
- AstroPay
- CashtoCode
- Skrill
- ecoPayz.
Casinos like this are player-friendly because they provide all details you need to know so that you don’t have many reasons to contact the support team.
If you can’t find this info though, you need to ask the site’s support representatives directly. Also, inquire about the processing time for payouts and whether you have to pay fees.
#3 What Are the Withdrawal Limits and Times?
Aside from knowing what methods are available, you must also find out what your payment range will be. You have to consider what kind of player you wish to be. Will you be a casual one or a high-roller? The latter will need higher limits than the former. Also, inquire about how fast deposits and withdrawals will be.
#4 What Are the Terms for Bonuses and Promotions?
Rewards are important in gambling. You cannot always rely on your real money deposits. You need to go for bonuses and promotions to prolong your playing time. Thus, you have to know the strings attached to these offers. Inquire about the site’s wagering requirements and other restrictions.
#5 How Do You Ensure Fair Play?
You need to understand the various fair gaming practices in an online casino. So, request details on the casino’s use of RNGs in its games. Also, inquire about the existence of a fairness certificate from independent auditors such as eCOGRA and iTech Labs. Plus, ask about the game providers (they should be well-known).
#6 What Is Your Policy on Account Verification?
Find out if there is a KYC process. Remember that real money platforms without verification processes are likely fraudulent or unsafe. Request information on when and how to proceed with the identity validation process.
Get the list of documentation you may have to submit later on to see which ones you have or do not have. Inquire about how long the average verification process on the website takes. Too long means not good. Ask about things you can do to ensure a smooth verification experience.
#7 Do You Offer Responsible Gambling Tools?
The availability of responsible gambling measures may not seem very important at first, but you will undoubtedly need them later. Ask if the casino has its responsible gambling tools.
Inquire about the availability of deposit and loss limits, time-outs, and self-exclusion periods. Ask how to activate these when you need them. Do you do so on the website or reach out to support representatives?
#8 Is Customer Support Available 24/7?
Yes, you need to ask the casino representatives about their work, too. The question must be about their availability and responsiveness. Will the live chat be available 24/7? Are there alternatives (e.g., phone)?
Inquire about the email option, if any. Ask how long it takes for them to reply to you via it. If there is phone support, you can also ask for the contact details and their response time through this option.
#9 How Are Player Funds Protected?
You must know the measures the online casino has to protect your funds. Inquire about encryption technologies. Ask about third-party access to your details – ensure the casino has protocols to prevent this.
#10 Are There Any Restricted Countries?
It is essential to clarify that the casino does not restrict players from your jurisdiction. Find out if you can register. Also, ask if regional barriers may prevent you from enjoying specific bonuses or playing games on the platform.